5 Glanvilles Mill, Ivybridge Devon PL21 9PS

Mon - Fri: 9am - 5.30pm
Sat: 10am - 1pm
Sunday: CLOSED

Click here to see our tenant fees

Why rent through us?

Your Home Let can offer a professional and helpful service to help find the right home for you. Please find below some useful information that will guide you through the process of renting with us.


Once settled on a particular property you wish to rent, we will ask you to complete an application form. The planned commencement date shall also be determined.

Holding Deposit

In order to take the property off the market until the planned tenancy commencement date, a holding deposit equivalent to one week’s rent is required. The tenancy must be signed within 15 days of the holding deposit being paid. This is deducted from the security deposit prior to moving in to the property however is non-refundable if you fail referencing due to supplying false or misleading information or withdraw the application.

Referencing / Right to Rent Checks

As part of the application, we will endeavour (with your permission) to obtain written references to support the information you provide. This will usually mean contacting your employer, current or previous landlord and someone to give you a character reference. We will also carry out a credit search, using an independent referencing company.

Should we decide a guarantor is required before a tenancy can be granted; the same process of referencing will apply to the guarantor.


Some landlords may wish to apply certain restrictions to a tenancy. In the case of tenants who are on benefits, some mortgage companies do not allow landlords to rent to people who are not in full time employment. Please find below some examples of typical restrictions that may be imposed:

  • Smokers
  • Pets
  • Young Children
  • Students
  • Sharers

You should be advised of any restrictions before an agreed viewing of a property takes place.

Self Employed Applicants

If you are self-employed, we will require a written reference from your bank and accountant. We will also require accounts, usually dating back 3 years.

Student Applicants

If you are a student who cannot prove a consistent and sufficient income, you will need a parent, relative or close friend to guarantee the rent and adherence to any other tenant obligation listed within the agreement.

Deposit Replacement

In most cases, a Warranty can be purchased by the tenant for the landlord in place of paying a deposit. The cost of this is equivalent to one weeks rent. Unlike the full deposit, no refund is payable on ending the tenancy. A tenant is still responsible for all dilapidations and non- payment of rent.

Tenancy Deposit Scheme

At the start of every tenancy we collect a deposit, normally equal to a minimum of five weeks rent. This is used in the event of breakage or damage caused.

In accordance with the Housing Act 2004, landlords are no longer permitted to retain a tenant’s deposit and must select either an insured based or custodial based scheme in which to hold a tenant’s deposit. A statutory certificate is then supplied to the tenant, advising on which approved scheme protects the deposit. This must be done within 14 days of the tenancy start date. Please speak to one of our representatives for further information.

What happens if there is a dispute at the end of the tenancy?

In the event of a dispute, both parties will have 10 days to resolve the matter. If no resolution has been reached, they will be invited to make use of the Alternative Dispute Resolution process that is provided free with their chosen deposit scheme. Should the parties opt for Alternative Dispute Resolution they will be bound by its decision with no redress to the courts.


Your Home Let will employ the services of a fully qualified member of The Association of Professional Inventory Providers (APIP) to record the inventory which provides a fair and accurate record of the contents of the property and their condition. It also records the condition of the fabric of the internal and external parts of the property. Photographs are taken to show the condition of items / décor at the time of the check in. These photographs shall be kept on file during the tenancy. At the check-out assessment the APIP Clerk will attend to make a comparative assessment of the property against the inventory/check–in. If there are any additional damages that fall beyond the definition of “fair wear and tear”, it is possible that deductions may be made from the deposit before it is returned.

When can I check in?

As soon as we receive satisfactory replies to our reference enquiries, we shall contact you to agree a time to move in on the planned commencement date.

We would advise that for the start of the tenancy, you arrange for gas, electric, water, telephone and council tax accounts to be transferred into your name. Please speak to one of our representatives, who will instruct you further.

Tenant Insurance

When renting a property, it is very important to make sure you are covered by insurance for any damages that may occur. The landlord’s own insurance will not cover the tenant’s belongings. It will also exclude cover for if a tenant accidentally damages the landlord’s property and therefore it could result in the loss of your deposit to cover the repairs.

Brokers, a Chartered Insurance Broker with many years’ experience in arranging such insurance. You can obtain a quotation from their quote and buy site which can be found here.

Please speak to one our representatives for further details.


Rents are paid in advance and by standing order unless otherwise agreed by the landlord / agent.

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Click to view the Client Money Protection conduct & membership rules

NAEA Property Redress Scheme Deposit Protection Scheme Zoopla